We’ve talked previously about how humor is a skill. It’s an ability you can learn, and one you get better at through practice and repetition. Humor is also a mindset. It’s a way of seeing the world. It’s not what you do, it’s how you do it. Because the what of work doesn’t really change… Read more
Things We All Do When Checking Email Open an email, read it, then mark it as Unread so you deal with it later. Reread the email you just read because you weren’t really paying attention the first time you read it. Ignore an email for a week and then respond, “Sorry for the delay, I… Read more
